There are probably not enough kind words in the English language that I can use to express how pleased I am with Nashoba Air & BoilerWorks.
After 2 failed attempts with other local HVAC companies I sent Nashoba Air & BoilerWorks a message through their website. Within a day I received a phone call from Jen to set up an appointment with a comfort consultant. Jen was my first impression of the company and you can tell she truly enjoys working there and was amazing to talk with. She scheduled me with Jim to discuss my options for a mini split system.
Jim arrived on time and was super fun to speak with. I think for the first 25/30 min we talked about sports, mainly the Bruins (my soft spot). Jim made the conversation easy for me to understand and provided a few options that would work for my home. Here is the amazing part, I received a quote before he left my home. None of this “we’ll send you and email with the quote in about a week” (and one I still have not yet received; though it’s only been 4 weeks). The price was inline with what I expected and signed right then and there. Jim said someone will call me to schedule the install and that they were about 3 weeks out. No biggie and understandable, it is July after all.
I then spoke to Jazlyn about scheduling my install. She said, “ we can be out there on 7/8 if that works.” I was like, “whoa! Did 3 weeks just pass?” She was able to get it scheduled in less than 5 days. Amazing!
Day of install, Antonio and his crew showed up right at 8am. We walked through what was going where and expected time for the job. These guys hustled!! They all were super friendly, very respectful, affective, knowledgeable, clean, and very communicative. While the electrician was here, (which they have in-house electricians – more awesomeness!) I asked him about having 30 amp service installed for my camper. Before he left my house I had a quote for the job in my email. Antonia and Dan walked me through operation of the units and answered any questions I had before they left, which was about 5 pm.
I would happily use and recommend Nashoba Air & BoilerWorks to anyone for their HVAC or electrical needs. You all are truly amazing! Thank you for doing an amazing job and being even more amazing people.
