Aside from the $95 Diagnostic Fee, which was kind of reasonable, the $75 charge for “Flue Pipe Repair” was completely uncalled for and a rip off. Buyer beware: if they take less than 10 seconds to pull a impermanent attached PVC extender pipe off of your exterior exhaust, they will charge you an exorbitant amount for this simple action…which was under the guise of testing the pressure of the system. I spoke to Michelle who said Andy would speak to Joe Silva, the service tech, then get back to me. It has been a week.